Frequently Asked Questions

Everything you need to know about shopping with KNOCKDOWN.

What is the average shipping time for an order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location.

What payment methods do you accept?

KNOCKDOWN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking page to follow your package in real-time.

Are your materials sustainably sourced?

Quality and ethics are at our core. We use premium, durable fabrics and partner with GOTS-certified manufacturers to ensure our fashion footprint is as light as possible.

Do you offer size guides for your apparel?

Yes, every product page includes a detailed size chart with specific measurements in both inches and centimeters to help you find the perfect fit.